Frequently Asked Questions
Traditional Oil Lamp
How can we help you ?
Please click on the relevant question below to reveal its answer.
If you cannot see your question, please send us a message & we will be happy to help you.
We are open Monday to Friday 08.30AM to 05.30PM local Sri Lankan time.
You can contact us on landline +94 (38) – 313 – 4 – 428, mobile +94 (76) – 756 – 2 – 699, alternatively send us an email
or a message and we will get back to you as soon as possible.
Follow the link to find upcoming tour dates.
If you have found a tour that you are interested in, send us a message and we will be happy to advise you of its rates and the latest availability.
Full details on all you need to know about making preparations to visit Sri Lanka including COVID 19 restrictions are available on Sri Lanka’s Tourism Website.
Your tour’s itinerary will be sent to you once we have received your enquiry. This will include a daily overview of the trip and some other general tour information as well as anything you need to consider in advance. This will include things like information ATMs, currency, optional excursions, tipping, electricity and packing lists.
Once your booking is confirmed and payment made, your final tour itinerary will be sent, approximately 2-3 weeks before your arrive, with full details including the hotels you will stay at.
We offer smaller group tours as we feel this gives a better experience for all, tour groups range in size but are generally from 6 – 18 people maximum.
Our tours have a minimum age of 16 years but if you are interested in a family trip with children that are younger than this, why not enquire about one of our tailor-made tours for just your group.
Sri Lanka has a tropical climate with two distinct wet seasons or monsoons. The south-west monsoon brings rain to that area of the island between April and September. The north-east monsoon takes place from October to January and only really affects the north and east coastal regions. Generally, you should expect rain some of the time but with plenty of sunshine.
Year-round high temperatures in coastal regions: Colombo averages 27°C. It is much cooler in the hills with Kandy averaging 20°C and Nuwara Eliya down to 16°C. Spring like temperatures are felt in the hill country, but is chilly in the evenings.
To guarantee the best booking, we always encourage booking as far in advance as possible. We do however understand that some people can only book last minute and we will always do our best to accommodate these guests too.
Passports
All nationalities require a full passport that must be valid for 6 months beyond the intended length of stay. It is your responsibility to have the correct personal documents to enter Sri Lanka.
Visa
As visa requirements differ based on the country you are travelling from, we are unable to advise as a whole. Please be aware it is your responsibility to obtain a visa, if one is necessary. We recommend you visit Sri Lanka’s Tourism Website for further guidance. Your own countries government should also be able to offer advice on travel to Sri Lanka.
Vaccinations
Please check with your own countries health care to ask about what travel vaccinations, if any, you may require before travelling to Sri Lanka.
COVID 19 Requirement
Full details on all you need to know about making preparations to visit Sri Lanka including COVID 19 restrictions are available on Sri Lanka’s Tourism Website.
We will send you an email after your trip has ended which will ask you to give feedback. Please give honest feedback as it is very helpful to us, and also add a couple of your favourite photographs which we will add to our gallery.